1. Room rates are quoted in Philippine Peso currency and are inclusive of all applicable Philippine government taxes.

2. Room rates are inclusive of  breakfast for 2 adults (unless stated in Rate Description of room promo )

3. Payment Policy:

• Payments made are strictly non-refundable and non-consumable. (unless stated in Rate Description of room promo )

4. Check-in and Checkout Time:

• Standard check-in time is 02:00 PM; checkout time is 12:00 PM (All times indicated are expressed in GMT+8:00).
• Request for early check-in and/or late checkout shall be subject to the prevailing occupancy of the Hotel and may be subject to corresponding charges.

5. Rebooking Policy:

• Pre-payment is strictly non-refundable and non-consumable.  However, if you should find it necessary to rebook your stay, please notify the Hotel via email at bernardoslantiahotel@gmail.com at least 15days prior to arrival to rebook it to another date, otherwise, changes will no longer be allowed.
• Your booking may only be rebooked once.
• The new arrival date must be within 3 months from the original arrival date and must not exceed the charges per night of the original booking.

 6. Cancellation, No-show and Under-Stay:

• If in the case the guest does not check-in on their scheduled arrival date and fails to notify the Hotel, the room/s shall automatically be released in favor of the Hotel at 12:00 NN the next day.
• In case an in-house guest decides to leave before his reserved checkout date, full period charge including the cancelled room nights will still apply.
• Cancellation fees vary depending on the cancellation policy set on a package, rate plan, or specific period where the booking was made.

7. Child Policy:

• All children 11 years old and below will be free of charge with existing bed set up.
• Children beyond 11 years old will be charged as an adult.

8. Pets Policy:

• Pets are not allowed.

9. The Reservation Confirmation Notice (RCN) received through email shall be presented upon check-in.

10. If payment was made using a third-party credit card (the registered guest is not the cardholder), please present the following additional documents upon check-in:

• Authorization letter from the cardholder.
• Photocopy of the credit card used (front only) for verification purposes.
• Photocopy of the valid ID of the credit card holder (front and back).